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Bill Magee
Business Leaders bottom lines revealed in Scottish digital audit


A rebooted Scottish Digital Audit I compiled for Institute of Directors (Scotland) is crystal clear when it comes to the bottom line.

The business leader who establishes a collaborative partnership, one giving equal status to team members and what's chosen from an array of apparently endless hi-tech developments, stands a far better chance of achieving a sound return/on-investment in these uncertain economic times.

Business and team leaders have a lot on their plate in this burgeoning Digital Era. A TED talk I came across pointed out that artificial intelligent tools and solutions remain expensive to build. To date, they are generally paying off more for large companies with vast amounts of data at their digital fingertips.

It raises a key question for the rest of us. Small to Medium-Sized Enterprises representing the economy’s backbone and making up 99 per cent of the marketplace. Especially now.

Google has declared its "Agentic Gemini (3.5 Flash) Era" draws a new map of the Internet, a constitutional moment for the World Wide Web as it redesigns its search engine facility for the first time in a quarter of a century.

How to achieve what amounts to a perfect commercial symmetry. One where an SME balances carefully chosen tech solutions with the ongoing development of their employees requires extra careful handling.

It is not necessarily helped by a mixture of AI marketing hype and doomsday scenarios aplenty in the marketplace.

The launch of ChatGPT a mere five years ago - a lifetime in cyberland - ignited an AI boom reshaping how our personal and commercial data is handled.

Vital to Nurture Young Talent

It has been reported there is a dearth of openings for graduates. Former Google CEO Eric Schmidt was booed at a college getogether when he mentioned AI.

Here a forward-looking business leader should more closely consider taking such young employees on board.

Nurturing their talents and bringing them up to speed on the AI front to get the best from such bright minds.

Cybersecurity remains a significantly overlooked digital frontline. A carefully applied AI infrastructure can prove vital for established companies and start-ups alike.

Imagine, your organisation suddenly discovers it has to cope with an AI voice agent that goes off script, a key company policy is “hallucinated”, and then gets manipulated by a mysterious caller.

Gartner analysts say organisations’ “rush to AI" should be viewed as a learning cycle: monetising innovation, achieved through learning, to fund even more innovation

Shifting Business Priorities

Institute Fellow Scott McGlinchey will not mind my repeating his findings from the commercially nervy time of the COVID global pandemic.

Words carrying significantly more resonance now with anxieties currently surrounding the recent hantavirus and ebola outbreaks


Scott McGlinchey - Executive level expertise in Business

  • The veteran Scottish CEO's sixfold plan comes within the context that business priorities continue to shift, requiring increased focus over the short-to-medium-term:

  • Concentrate on digital services that deliver best value for your customers

  • Cloud technology remains key. Whether it is your staff digital workplace or customer engagement processes, making sure you have a clear forward path

  • Review existing digital strategies building a clear and robust cloud-first approach ensuring your business is ready for the next phase of disruption

  • Automation, remote working, cybersecurity and robotics are priorities as they remove labour-intensive processes and reduce cost, safely

  • The digital workplace is not just an add-on or "nice to have". It is a strategic technological environment.

  • Finally, remember it is more than solely products, so ensure your supply chain is sustainability intact and that they too can deliver for you in this "new world" with a essening cross-border dependency also wise

Wikipedia in Town

DataFest 2026, hosted by The Data Lab in Edinburgh, featured a keynote from Wikipedia founder Jimmy Wales who says of leadership: "You have to find people you can trust and lead in such a way that they can trust you."

His new book "The Seven Rules of Trust: A Blueprint for Building Things That Last", marks a quarter of a century since the website was launched.


Jimmy Wales book from en.wikipedia.org

The American says of leadership qualities it is "common sense" to take a method and try it "if it fails, admit it frankly and try another. But above all, try something.

"Have fun. Seriously..that way, even if it doesn't work out, you had a great time trying, and you'll be open to the next thing that comes along as well."

Some might say such a rosy glow approach is all well and good but getting it wrong can have a catastrophic effect on the fortunes of an organisation.

FormusPro warns an acceleration of AI tools adoption often underestimates leadership, governance and accountability challenges: "without fully defining who is responsible for how they behave."

The business leader should not rush to deploy AI to meet business goals without fully weighing up the consequences. Never hesitate to seek advice on a cost-effective solution to achieve measurable value along with that precious ROI and all this means to an organisation’s fortunes.

Big Business Cyber Security Now Available for SMEs

BT Business has launched a comprehensive new suite of cyber security tools. Crucially, giving SMEs access to leading-edge security typically reserved for big businesses.

Powered by Crowdstrike and backed up by free support to help the business leader and their teams deal with the rapidly escalating threat of cybercrime.

The multinational telecom's research reveals a 300 per cent year-on-year rise in malicious scanning activity with connected devices probed an average of 4,000 times A DAY.

Just think of this. The next time you send that rapid email or make a quick call, in between a brace of meetings when your defences might be temporarily down.

BT's latest data indicates the company now prevents 4 million cyber attacks across its networks every day.

An average breach now costs a UK business £3,5504 with 43 per cent experiencing at least one breach or attack in the past year.

SMEs remain a prime target: half report cyber threat risks is "one of their top tech concerns."

Yet close to 1.8 million businesses - around 1-in-3 of the UK's SME population - still lack even basic cyber security measures.


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