AFTER steadily plying his
business for years along the routine lines indicated, Miller was induced
to make a new departure. In the Monthly Monitor for July 1815 he has the
following paragraph under the heading of “The Increase of Knowledge.”
“We notice, as matter of record, that within these few years a
considerable circulation of books and of useful knowledge has taken
place in consequence of a regularly organized system of canvassing for
orders from house to house. Instead of depending on the slow and
uncertain effects of advertisements in the magazines and in the
newspapers, certain publishers of cheap books and of works in weekly
numbers, now keep entire corps of pedestrian travellers, who canvass
every town, village, and farm-house, under the direction of county or
district agents. The success of these publications is one effect of the
increased establishments for educating the poor.” The paragraph was
written after Miller had himself determined to use the new methods.
Selling books in parts was not indeed new. For many long years the
method had been used by energetic booksellers. Almost half a century
before the poet Crabbe had sung of the extent to which it had been
carried :—
Our nicer palates lighter labours seek,
Cloyed with a folio -Number once a week ;
Bibles, with cuts and comments, thus go down :
E’en light Voltaire is Numbered through the town:
Thus physic flies abroad, and thus the law,
From men of study, and from men of straw. . . .
But the business had developed on new lines. Publishers and booksellers
were no longer content to await customers behind their shop counters.
They carried their bargains to the very doors of their clients, and it
was by this advance that Miller desired to benefit.
With considerable dramatic impressiveness he relates how he took the
first step. He was sitting idling in his shop on the afternoon of the
11th of April, 1815, when William Gracie, who was well known to him as a
bookseller and printer of some reputation in Berwick-upon-Tweed but whom
he had never seen before, called upon him to while away a period of
waiting in the town. Miller afterwards hints that the visit was more of
design than of accident, and subsequent events proved that he had to do
with a man who was not only keen in business but also not
over-scrupulous in the means he took to extend it. Unsuspicious of these
things, however, Miller cordially welcomed his visitor, whose coming
seemed most appropriate at the time. He had been considering the
propriety of adopting the new system, which was “becoming the favourite
hobby of our most industrious and enterprising booksellers,” and here
was the man who could advise!
Gracie had been engaged in the business for some time, and his report
was altogether satisfactory. He laid special inducements before Miller
to follow his example. He was printing certain well-known books in
parts, he said, and would supply these to him on easy terms as well as
procure others for him on equally favourable conditions if he resolved
to adopt the plan and would undertake not to encroach on districts where
Gracie was already working. The ready money which the scheme promised,
and which was an inducement to a country bookseller, finally overcame
any fears Miller might have had, and before his visitor left “he had
become a whole-, instead of a half-, hearted convert to the propriety of
embarking in a concern that held out such bright and golden prospects.”
If Gracie’s call was a casual one, he had reason to congratulate himself
on its result. Miller at once involved himself deeply in the business,
for at this first interview he made purchases from Gracie to the extent
of over £1,200, a sum raised to nearly £1,400 by the following July. In
view of some of Gracie’s actions afterwards, this plunge by Miller into
such expense was rashness itself, but at the time he had no doubt of the
soundness of his course. His cash trade averaged from £140 to £150 per
week, and what had he to fear, he asks. 4< I can show by my books and
other documents that my weekly receipts at that flourishing period would
have covered the whole in two or three months; when at any time upon an
emergency I could raise as much in the same time by means of my
wholesale sales to the trade ; when I had as a reserve two great friends
at court, ready to assist me on any occasion that I might consider it of
advantage to avail myself of their services; and when I had besides
another friend at not a hundred miles’ distance who made me welcome to
command his services to the extent of his purse or his means at any
time; and when (let that consideration never be forgotten) the being put
in possession of so many complete works and such a respectable
collection to begin with in the number line, must have enabled me to
open up new resources and to widen considerably those which I had
previously been in the habit of availing myself of.”
Having convinced himself of the rosy tints of the future, Miller
proceeded to lay his plans. He went shares with Gracie in an edition of
Cruden’s “Concordance,” which Gracie was printing, and a few months
later entered into a similar agreement with his monitor in regard to
Brown’s “Bible Dictionary.” By the beginning of October he had his
agents working from centres as far apart as Cockburnspath, Haddington,
Stirling, Aberdeen, Dunfermline, Edinburgh, Glasgow, Newcastle, and
Thurso.
As a business method canvassing, or the “number-trade” as it is
sometimes called, has not commended itself to all. Writing in 1854,
after it had had some years to approve itself, Charles Knight denounced
it in unmeasured terms. “The system,” he said, “is essentially that of
forcing a sale; and the necessary cost of this forcing, called
‘canvassing,’ is sought to be saved in the quantity of the article
canvassed, or in the less obvious degradation of its quality. The
canvasser is a universal genius, and he must be paid as men of genius
ought to be paid. He has to force off the commonest of wares by the most
ingenious of devices. It is not the intrinsic merit of a book that is to
command a sale, but the exterior accomplishments of a salesman. . . . He
knows where there is a customer in the kitchen and the customer in the
parlour. . . . No refusal can prevent him in the end leaving his number
for inspection. ... If an effort were honestly made to publish works
really cheap, because intrinsically good, upon ‘ the canvassing system,’
that system, which has its advantages, might be redeemed from the
disgrace which now too often attaches to it, in the hands of the quacks
who are most flourishing in that line.” The method is certainly open to
the abuses on the part of unscrupulous agents, which Knight indicates,
but there is no evidence that either Miller or those employed by him
used undue means to extend their trade. On the other hand, there is
ample testimony to the honourable way in which this and all the other
branches of Miller’s business were conducted.
In starting his new scheme Miller did not neglect the old. He continued
pushing his sales to the trade. One which he held in Edinburgh lasted
two days, and brought in over £800. Shortly after he had exceptional
success with others in Glasgow and the West, whither he had gone with a
large stock of books that included some from the shop of that doyen of
Edinburgh booksellers, William Creech, lately deceased; he drew over
£300.
He was particularly pleased with an event which took place on the latter
journey. On the evening of September 6, 1815, he says, “My good friend,
Mr. James Lumsden, proposed (which proposition was seconded and
unanimously carried by all the gentlemen present) that I should have the
Freedom of the Trade of the City of Glasgow conferred on me.” He prints
the exact honour in small capitals, but the privilege was not so great
as the type would indicate.
What happened was merely that he was admitted an honorary member of the
Glasgow Stationers’ Company, a trade incorporation in the city. The
minutes of that body show that the honour was formally conferred on
November 7th on three Edinburgh booksellers as well as Miller, “they
having paid the dues of admission to the treasurer with Clerk and
Officers dues.” The chairman at this meeting was James Lumsden, a
prominent Glasgow bookseller of the time, and one who had been friendly
with Miller for many years.
The honour done Miller by his Glasgow brethren put, as it were, a
visible crown on his prosperity, for it was in 1815 that his fortune
reached its highest. Years of strenuous toil and planning now seemed
about to reap their reward. He had won a certain recognition through the
widespread interest his periodicals had aroused. He had just started on
a new extension of his business which promised further progress, and
had, in addition to his own sons, paid agents at work all over the land.
Everything seemed full of promise for further success, when suddenly
his. prosperity received an abrupt check.
A rapid change was passing over the trade of the country. The Battle of
Waterloo had brought to a close the long nightmare under which Europe
had laboured, but as often happens after a great war, trade depression
had almost immediately set in. This evil consequence of the cessation of
hostilities was further increased by the introduction of machinery into
manufactures, with the resultant loss of employment for many. Widespread
misery ensued both in England and Scotland. The Government seemed
helpless to bring relief, and disorder broke out in many places. The
situation was such that a bookseller was likely to be among the first to
suffer.
In the closing months of 1815 Miller had warning of the coming trouble.
It became more and more difficult to obtain money. Gracie applied to him
for a temporary accommodation, and in view of the assistance he had
formerly received from him, Miller had now to advance him several
hundred pounds. About the same time the bank began to press him to pay
up an account which on the security of friends he had been allowed to
overdraw to a considerable extent. To meet these and other demands made
upon him, Miller sent his son to gather in all small sums due to him by
his customers, especially those in connection with the periodicals, the
issue of which he had now definitely determined to abandon. The journey
was highly disappointing. Debtors were unwilling or unable to settle
their accounts: one country bookseller alone owed £38, which was never
recovered. The friends on whom Miller had been accustomed to rely for
aid found their own position so threatened that they could not afford to
come to his assistance. To add to the seriousness of the situation
several firms who were indebted to him fell bankrupt at the same time.
On all hands trade was decreasing and money daily becoming scarcer.
Miller faced the coming disaster with a certain heroism. It was his
custom to write a retrospect of each year as it passed. On his birthday
in January 1816 he clearly foresaw what was to befall him, and he wrote:
“The Almighty God, who is now the witness of my most secret thoughts,
knows that it is my anxious aim, my first ambition, to do justice to the
world ; that for this, as well as to provide for the wants of my
dependents, 1 have toiled early and late, have traversed districts
remote and contiguous, have busied my thoughts when the senses of many
were locked in the slumbers of night, have been incessant in my
endeavours to make my various professions and callings useful to myself
and the family—in short, that I have left no stone unturned that was
within my power, aided by the kind help raised up by a beneficent
Providence to my aid. But all will not do. If the accumulated pressure
of so many storms shall, like the destruction of the whirlwind, end in
the complete overthrow of my temporal concerns, yet shall they not rob
me of the conscious satisfaction of having done all for the best. And I
trust that in every state I shall be able to preserve that serenity of
mind that nothing earthly gives nor can destroy. No ! should failure
after failure in these critical times continue to bereave me of my
hard-earned substance, should events, calamitous as they were
unexpected, even turn out more serious than I have yet imagined, should
friends drop off as the danger becomes more apparent, and domestic
broils and the unseemly behaviour of children make me drunk with the cup
of adversity, so that, instead of being able to act a manly part at the
helm, I can only behold the consummation of my misfortunes with a stupid
gaze—in short, even although my dream should be realized and I should
yet be overset in attempting to cross the stream, yet will I trust in
God. Though He slay me, yet will I trust in God.”
The summer of 1816 brought a temporary respite, and for a few weeks an
improvement in Miller’s affairs seemed possible. An energetic agent had
gone to Inverness to open up a new district in that quarter. “The
destruction of means and property,” writes Miller, “that had so long
raged at noonday in the West or manufacturing districts had not, I was
told, reached these regions of the north, where also the demand for
books was not as yet half supplied.” A warehouse, worked by no fewer
than five assistants, was set up in Inverness in Miller’s name. The
immediate returns, however, could not ward off the impending disaster,
and he had to call together his creditors on September 7th.
In the circular summoning the meeting Miller ascribes his embarrassments
to “the long-continued pressure of a heavy book-stock rendered
unsaleable for a length of time by the peculiarly distressed condition
of the country,” and states his expectation to pay his debts in full if
time were allowed him. His creditors were chiefly men engaged in the
publishing trade—William Gracie of Berwick-upon-Tweed, William Caddel &
Co.,
Oliver & Boyd, and Constable & Co. of Edinburgh—along with one or two
distillers. The circular sent out to absent creditors gives an
interesting inventory of his assets. It is as follows :—
Arrangement with Creditors
Set over against these assets were his
liabilities, amounting to £9,520 7s. 8d.
His creditors did not take the same sanguine view of the market value of
his estate as Miller. They cordially acknowledged his “industry,
sobriety, and honesty,” but considered that much of the worth of his
stock was taken away through the impossibility of disposing of it
quickly. In the end an arrangement for a payment of 16s. in the pound by
instalments spread over the next two years was come to. “The security of
his son, James Miller,” was added to the undertaking, but, as events
proved, the creditors never called on him to make good his father’s
deficiencies.
Miller did his best to carry out the bargain thus made. He extended his
country sales so that he might as quickly and as advantageously as
possible get rid of his surplus stock and meet the first call of his
creditors. He employed several auctioneers, who without placing his name
on their advertisements were yet his agents and altogether in his pay.
Among these was Peter Cairns, a well-known and even notorious Edinburgh
book-salesman. He was a great admirer of Goldsmith, and had edited and
published an edition of his works. At one time he had carried on a
successful business, but had now fallen on evil days and was glad to be
employed by Miller as an occasional auctioneer.
Cairns’s peculiar personality made some of the early sales remunerative,
but the times were everywhere unpropitious, and the returns Miller
continued to receive were depressing reading. A statement of the sales
carried out over the southern counties by four auctioneers during the
last three months of 1816 shows that thirty-eight meetings were held.
The total value of the stock sold came to £1,157 7s. 4d., but for it
only £584 18s. 6d. was received. Expenses amounted to £70 16s. 4d., and
reduced the total income still further, so that Miller’s receipts fell
short of his expectations by more than 50 per cent. He had depended much
on these transactions to retrieve his position, and his disappointment
was correspondingly great. “Except at Haddington and Dunbar,” he says,
“where our sales were conducted with less expense, that method of
disposal has been attended with expenses in proportion to the product
far beyond what I could previously have had any conception of.”
Nor was his other line of country business more satisfactory. “Neither
my home nor western circuits in the publication line,” he says, “had
done much for me of late.” Inverness, from which he had great
expectations, continued a comparatively unproductive field. Promises to
the extent of £2,471 had indeed been obtained, but returns of actual
cash were slow, in spite of the activities of his agents. Sales had been
pushed by them into Caithness, and they had even adventurously crossed
the Pentland Firth into Orkney in their search for subscribers.
Only in one direction had Miller some comfort. His friends in Dunbar and
its neighbourhood rallied to his help in a quiet and unostentatious
fashion. They sent more custom the way of his shop, so that he was able
to say that “the retail part of my business, instead of falling off or
suffering any diminution, seemed rather to have increased with my
difficulties.”
Miller made only one radical change in his arrangements to meet the new
situation in which he found himself. Writing in September 1816, he said
that “in order to have more of James’s assistance here and our business
more concentrated, I have it already in contemplation to bring down the
printing establishment from Haddington which will ease us of a deal of
stock sunk in that quarter.” That purpose he effected shortly afterwards
by transferring the printing of all books to Dunbar, and leaving
sufficient apparatus at Haddington under the charge of an efficient
workman to execute what jobbing printing might still be required there.
Dunbar had thus a press restored to it, and it retained it at least till
the death of Miller’s son William in 1838. Thereafter it appears to have
been deprived for a time of the means of printing locally, until an
incomer into the town supplied the want. “In this progressive age,”
wrote James Miller in 1859, “Dunbar can boast of two printing-presses.
David Knox, of Duns, established one in 1849, and James Downie one in
September 1855.” |